
Frequently asked questions
The MOQ for free deliveries varies by area and distance. Shipping is auto-calculated when you enter your postcode at checkout. General guidelines are: 1) W.P. Kuala Lumpur / Petaling Jaya RM100.00 2) W.P. Putrajaya / Cyberjaya / Serdang / Klang RM150.00 3) Subang / Puchong / Shah Alam / Seri Kembangan / Jenjarom RM100.00
Whenever possible, delivery is carried out by our own cold transport to ensure the quality of the products. If Third Party Delivery Partners are used, we provide an insulated aluminum bag and dry ice pack free of charge. Orders are delivered within 2 to 3 working days if placed before the 3 pm daily cut-off time. Delivery times are between 9 am to 5 pm, Monday to Friday. For same-day delivery or other specific delivery times, please contact us for availability before purchasing.
Please choose your delivery address area (postcode) from the drop-down box. Currently, online orders are limited to W.P. Kuala Lumpur, W.P. Putrajaya, and areas in Selangor within a 45KM radius from our factory. You can verify your distance using the Google Map link on our Contact Page. If uncertain, please contact us for assistance before purchasing.